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Telehealth & Online Therapy

Depth Counseling is proud to offer online therapy for our clients in chicago, Austin, and houston, and across the states of Illinois and Texas.

The Depth Counseling team is doing our part to help slow the spread of COVID-19 by providing remote access to psychotherapy services to you in the safety and comfort of your home. We plan to continue providing online psychotherapy to better serve those who have trouble making it to the office. 

No matter how difficult things might seem, no matter how alone or lost you feel, you don’t have to do this alone. We are in this together. 

If you are ready and interested in signing up, contact us today. This page has answers to your questions about online therapy, how to meet your online therapist, and how to get signed up.

What is online therapy? 

Online mental health counseling is also called virtual therapy, e-therapy, teletherapy, or telepsychology. The service of remote therapy is just one category under the umbrella of telehealth services, such as telemedicine and telepsychiatry. Therapists are able to provide individual, couples, and even group therapy over the internet, which means we can provide clients with easy, safe access to psychotherapy services. 

Online therapy is just like regular in-person therapy. You can have a safe, confidential space to share your stress, your fears, and your troubles. You get the chance to feel heard and understood. And, you have an opportunity to unlock deep personal insights, discover solutions to your challenges, and begin your journey of growth and healing. Furthermore, the research shows that online therapy works just as in-person therapy (see Varker et al., 2018; Glueckauf et al., 2018; Wilson et al., 2017). 

The only difference between online therapy and in-person therapy is, instead of meeting in an office together, you meet with your therapist over the internet via video chat (or over the phone, if needed). 

Online or over-the-phone therapy can be helpful for addressing a wide range of problems, such as:

However, some issues are not a good fit for online therapy and are best treated in-person. If you are in an immediate crisis (suicidal or homicidal intent, significant self-harm, active substance abuse or eating disorders, etc.), please call emergency services and or other crisis services for immediate assistance. Feel free to contact us to find out if online therapy is a good fit for your needs—we would love to hear from you.

Online Therapy in Chicago | Depth Counseling

How does online therapy work? 

Depth Counseling uses a confidential, secure, HIPAA compliant platform through Simple Practice for all our video chat sessions. Simple Practice makes it easy for us to connect with just a few clicks without making sacrifices in quality or privacy. Our online counseling sessions are easy to set up and scheduled for your convenience. You can meet with your therapist any time during our usual hours and in the safety and comfort of your home or office, and the sessions go for the same amount of time. 

You will need to have a decent internet connection, along with a smartphone or computer with a webcam, in order to do a video chat session through Simple Practice. 

After you get signed up, you will receive a link via email that will direct you to the video session. All you have to do is click that link a few minutes before your appointment begins, and you and your therapist will be connected shortly. If at any point you are having trouble accessing your session or if you aren’t sure what to do next, please let us know

Interested? Contact us today!

We would love to hear from you. If you would like to learn more about our services or schedule to begin your first video call therapy session, contact us today! Our team of compassionate providers is dedicated to providing you with the utmost quality of care for your mental health needs.

Our offices are located in Ravenswood (2656 West Montrose Avenue, Suite 200) and the Loop (122 South Michigan Avenue, Suite 1450), in Chicago, Illinois. We serve adults and families from all over the Chicago area and beyond, such as Evanston, Cicero, Hammond, Oak Lawn, Oak Park, and Arlington Heights. If you have questions or concerns, or if you would like help finding our offices, please let us know!

It’s not just in the name — Depth Counseling is about moving beyond basic counseling techniques to understand deeper parts of your psyche. Get more out of your treatment, and experience the healing power of Depth Counseling.

Frequently Asked Questions (FAQ)

Does insurance cover online therapy? 

Governor Pritzker of Illinois recently signed an executive order declaring teletherapy services would be “fully reimbursed by insurers,” “just as if the patient had come into the doctor’s office.” Once the national crisis has ended, some insurances will continue to cover teletherapy, while others may not. Please contact your insurance provider if you have questions or concerns regarding your coverage. 

Do you offer sliding scale for online psychotherapy? 

We understand that many people have been impacted financially due to furlough, hiatus, decreased hours, job loss, and more. Depth Counseling is proud to offer low-fee therapy and accept BCBS Medicaid – contact us today to learn more. 

What if I don’t have access to the internet?

No problem! You and your therapist can talk over the phone instead. 

Do you offer online teletherapy in Chicago for couples or romantic partners?

Yes! Our marriage and couples counselors would love to work with you and your partner. Contact us today to learn more. 

What if I’m nervous or uncomfortable with being on video?

It’s normal to feel awkward or anxious the first time you try teletherapy, and it does get easier once you get started. If video feels like too much, you and your therapist can talk over the phone instead! 

What if I have technical issues before or during the telecounseling session?

Contact us by phone or email as soon as you notice something isn’t working – we are here for you. If your session is disrupted or impossible because of technical issues, contact us to discuss a refund.